Frequently asked questions (FAQs)

“It is fantastic to be short listed by kbbreview magazine as a finalist in the category “Bathroom Designer of the Year 2013 project costing up to £10K. I am passionate about this industry and my aim is simple – I want to inspire and help my clients realise the potential of their bathroom designs. I want to take their dreams and turn them into a reality that they can enjoy every day.”

Martina Landhed, Design Director

kbbreview awards finalist logokbbreview awards winner logo Real Homes Magazine logoHouse Beautiful Magazine logoGood Homes Magazine logo

Do you have a design service?

Please see our Design service section for further information.

Do you install?

InStil Design does not directly install the bathrooms we design, but we are happy to make recommendations and pass on contact details for installers we have dealt with over many years. We do not have any formal commercial relationship with these installers, and so we are not able to offer any additional guarantees to any they may offer to you directly, but continually monitor the quality of the installers' workmanship.

What is the warranty on my goods?

InStil Design provides a 12 month warranty from the date of delivery for the products we supply. Most of our suppliers provide a longer product warranty.

Why are there no prices on the main website?

We do not include prices on our website as more often than not we sell a number of products together to make up a complete bathroom. This means that the overall price will reflect a number of different products, more than often selected from different collections. Prices start from around £2,000 for a cloakroom to over £25,000 for a large bathroom. If you would like a price for an individual product that you have seen on our website, please call 01865 368810 to discuss.

Why can I not buy your products online?

Most products we sell require some specialist planning or installation and some products need to be combined with others in order to function properly. Therefore most of our products require a site inspection before we can recommend them or guarantee that they are suitable.

 

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